The result of long experience in the sector, a SoftFinança offers a solution of applications Multivendor for ATMs that ensures the abstraction of the application against the various models and brands of hardware, providing an identical experience on all equipment and allowing to evolve the offer according to the business model at each moment. This solution is based on a modern architecture that makes the implementation process more efficient, tailored to each client. Product 100% developed by Softfinança, with a resilient and robust architecture, was designed to work 24/24h.

Intelligent, high-performance physical drives focused on cashing checks, banknotes and coins. Equipped with authenticity sensors that safely validate the deposited values in accordance with the regulations of the European Central Bank, they are safe and easy to install equipment.

In order to adjust to the different types of TPA, and to the specificities of each Merchant, the Multivendor TPA management system is easy to integrate with the different acquirers, and with the client’s card switching. Allowing a set of suppliers oriented to better customer involvement at the time of payment, can complement the transaction with loyalty features and integrate as payment method the redemption of unique coupons.

Customer service is critical to the success of any company. IVR tools help automate and make service more efficient by offering services whose choice directs the customer to the relevant queue or area in order to obtain the desired response. Voice recognition, the technology used in our solution, significantly improves the corporate service experience.

Self-service equipment with innovative design and specific functionalities, to enhance the institution’s relationship with the customer. Its functional versatility allows the most diverse applications, enhancing the improvement of the relationship with the customer.